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BECustomerService
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  • Active Since:
    08/29/2014
  • Last answer
    02/23/2017
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Answers
 
A rejuvenating foundation primer that exfoliates and clarifies.
 
Do you ship to Canada
Do you ship to Canada and are there extra fees etc if you do
Hello ange01,

We do ship to Canada. For Canadian orders, a $10 shipping fee is added to our standard shipping fees listed on our website. Please also note you may be subject to import duties and taxes, namely GST (Goods and Services Tax) and HST (Harmonized Sales Tax). In addition, a $5 handling fee may be levied upon your purchase by Canada Post. These costs are not included in your overall purchase price and Bare Escentuals does not pay for or refund these costs. For more information regarding shipping, please visit the following page: http://www.bareescentuals.com/on/demandware.store/Sites-BareEscentuals-Site/en_US/CustService-Show?brandId=BE#order2.
Submitted by:
BECustomerService
New York
2 hours ago
 
Size....
Previous answer states Small 0.07. Yet in make-up section 2g/0.07 is considered Medium. Is this a tiny one or a regular size? Please be specific.... is this one in the last chance section the same size as the one in the make-up section. Maybe you could add a directory of sizes somewhere on site.... Small 0gr/0.0 medium 0gr/0.0 large 0gr/0.0
I've always found size or lack of size on website very misleading.
Hello Pam1,

We apologize for the confusion and will forward your comments to the appropriate department. This particular product has the following fill size: small - 0.75 g / 0.03 Oz.
Submitted by:
BECustomerService
New York
1 day ago
 
How is this Awesome product
How is this Awesome product
Hello ashok,

This product works great while applying and removing masks. The brush is uniquely angled to scoop product and apply it smooth and evenly to each angle of your face. The removal cloth has a waffle-texture which gently, yet effectively removes product.
Submitted by:
BECustomerService
New York
1 day ago
 
 
Do I use Mineral Veil after Barepro?
I'm switching to Barepro from Ready foundation. Is an application of Mineral Veil still the final step, or will Barepro wear all day without it?
Hello SusanWick,

The barePRO® Performance Wear Powder Foundation can be worn on its own as it provides 12-hour full coverage. The Mineral Veil can be applied for touch ups throughout the day if needed.
Submitted by:
BECustomerService
New York
2 days ago
 
If I purchase a gift card online, do I have to wait for it to come in the mail before I can redeem it online?
Do I get the gift card information in a confirmation email so that I can use it immediately if I want to?
Hello Caylin,

If you are purchasing a gift card online, it will be physically shipped and available for use once received.
Submitted by:
BECustomerService
New York
2 days ago
 
Marvelous Moxie Lipgloss in Miss Popular (Rose petal pink)
 
Is MM still discontinued?
I went and purchased about 10 of these in stunner thinking they were discontinued but now they seem to be back. Anyone know what happen? I'm happy but also kind of upset about it...
Hello,

The Marvelous Moxie® Lipgloss in Stunner is currently available on our website: http://www.bareescentuals.com/on/demandware.store/Sites-BareEscentuals-Site/default/Product-Show?pid=USmastermoxie.
Submitted by:
BECustomerService
New York
2 days ago
 
Do you have a one in blue macaw color ?
I love the blue macaw color and am looking for this shade.
Do you have one in that shade.
Hello Danny,

We would suggest trying our eyecolor in shade Cameleon if you are looking for a shade similar to a "macaw" color.
Submitted by:
BECustomerService
New York
6 days ago
 
What are the dimensions and features of this bag?
There are no details on the website.
Hello SusanWick,

The dimensions of this item are as follow: L 8.5 x W 5 x H 3.5.
Submitted by:
BECustomerService
New York
6 days ago
 
I wear W15 in the origianl foundation, what color would that be in the complexion rescue?
I wear W15 in the origianl foundation, what color would that be in the complexion rescue?
Hello Caligurl,

We would suggest trying either shade Vanilla 02 or Buttercream 03 in the Complexion Rescue™ Tinted Hydrating Gel Cream. Vanilla 02 is intended for light skin with neutral undertones and Buttercream 03 is intended for light skin with golden undertones.
Submitted by:
BECustomerService
New York
1 week, 1 day ago
 
 Be Your Best Self Kit
Be Your Best Self Kit
Be Your Best Self Kit
 
Why can't I select a shade of foundation here?
I really want to get this kit but it only adds highligher, brush and bag. I need ability to add my shade of foundation
Hello mariia2406,

To select a shade, simply select the item and then press the box with a plus sign which reads "Select a Product". From there, you can select a shade to be added to your kit.
Submitted by:
BECustomerService
New York
1 week, 3 days ago
 
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